Monday, March 18, 2013

Axis 4 person screen tent shelter


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Full Name:Brandy 
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I have several questions about the Axis screen house. 
1. I have concerns about fiberglass poles. Can you please tell me more about your fiberglass poles? Have there been any issues with them with other customers?
No issues with the fiber glass poles from other customers - so far, people who purchased the tent, love it 
On exactly what support part of the tent are they located?
The fiber glass poles support the upper roof area of the tent 

2. The height of the tent is 9ft. Have you had any reports from other customers about wind related issues with a tent of this height?
None at all, if you follow the assembly instructions and use all the guy ropes and tent stakes to set up the tent, you shouldn't have any issues with the wind

That said, CEC tents are intended for 3 season family camping use and not for extreme weather conditions


3. Is the zippered screen/flap all one unit?
Yes it is, there is a built in mesh vent for air circulation and full fabric zippered doors to keep out the sun and rain 

4. Is the velcro removable floor fully velcroed on all sides, and lengths of the floor?
Yes the Velcro fasteners attach all sides of the floor to the tent and run on all points 

That should do it for now. Thanks you, Brandy Persson

Thanks for your email, please let us know if you have other questions! 
The Camping Equipment Company: USA
http://www.campingequipmentco.com/

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Thursday, March 7, 2013

Modular tents: Removable floor better?

Hi Danielle, thanks for your email

The floor of that Atlas is connected to the rest of the tent - it's a fully sewn in floor that prevents weather and bugs from getting in (assuming you zip the door closed!)

Some people just prefer to have an attached floor versus one that's removable but they both present useful options: a removable floor means you can clean the tent easier and reduce the weight if you just want a light weight shelter

If you have further questions, please let us know!

PS: quote this discount code and get FREE SHIPPING!

ilovececmodtents


Best Regards,
Andrew
Customer Support


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Is the floor of the atlas screen tent removable like the axis?
The Camping Equipment Company: USA
http://www.campingequipmentco.com/

The Camping Equipment Company: USA is powered by BigCommerce. Launch your own store for free with Big Commerce.

Modular tents - what kind of connection?

Hi John, thanks for your email

The sleeping pods for the both models in our Modular Tent range eg the Axis and Zulu physically attach to the central tent (Axis) via zippers with a rain flap to cover that connection to help reduce water ingress

If you have further questions, please let us know!

PS: quote this discount code and get FREE SHIPPING!

ilovececmodtents

Best Regards,
Andrew
Customer Support



Someone submitted the form from your 'Contact Us' page
A user has submitted the contact form on your store.

Here are their details:

Full Name:John 
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Hi,

I am interested in purchasing one of your modular tents. Either the Axis or Atlas and 3 of their corresponding add-on side tents. I am working with one of your online vendors and he suggested I contact you directly for my following question.

I would like to know if the smaller side room tents actually attach to the main tent body of the Axis or Atlas or are they simply just built right next to the center tent? If they attach, is it by zipper, hook-loop, etc?
Your time in responding is greatly appreciated.

Regards,
John
The Camping Equipment Company: USA
http://www.campingequipmentco.com/

The Camping Equipment Company: USA is powered by BigCommerce. Launch your own store for free with Big Commerce.